Frequently asked questions

help

How bright is it?

Up to 350 lumens, spread across a 230° band plus a focused spotlight. Instead of one hard circle, you get bright, even light across your whole view.

help

Will it slip or bounce?

No. The soft, adjustable strap stays put while you run, bend or work, and it fits over caps and hard hats.

help

How long does the battery last?

About 3 hours on the brightest setting and up to 8 hours on low. It recharges by USB-C in around 2 hours.

help

Is it waterproof?

It is IPX4 water-resistant: rain, snow, sweat and splashes are fine. Just do not submerge it.

help

How long does shipping take?

Orders are processed within 1–2 business days and delivered in 5–8 business days, with tracking. Shipping is free on UK orders over £40.

help

What if I don't like it?

You are covered by our 90-day money-back guarantee. Contact us and we will arrange a full refund.

help

Does it fit over a hard hat or cap?

Yes. The strap adjusts to fit heads, caps, beanies and most hard hats.

help

Can I use it while it charges?

For battery health we recommend charging it fully before use. A full charge takes around 2 hours by USB-C.

help

Where do you ship?

We currently ship across the United Kingdom, with free tracked shipping on orders over £40.

help

How do I track my order?

You receive a tracking link by email as soon as your order ships. You can also check it on our Track Order page.